Our
Story
Founded in 2018, Israeli Concierge Services was born from a simple observation: Israelis living in the United States face enormous challenges when dealing with Israeli bureaucracy from abroad.
- 500+ Clients Served
- 99% Success Rate
- 7+ Years Experience
- 50 States Covered
Meet
Our Team
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Bracha Azut
CEO
Read bio12+ years leading Israeli administrative services. Dedicated to ensuring every client has a seamless experience from consultation to document delivery. She personally manages high-priority cases and maintains direct communication throughout the journey. Fluent in Hebrew, English, and Russian — the friendly voice clients hear when they need reassurance.
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Rina Pevzner
Financial Director
Read bio8+ years in financial management. Oversees all financial operations, client billing, and payment processing. She ensures transparent pricing and manages partnerships with Israeli institutions. Her background in international finance helps clients navigate complex fee structures for government services and Bituach Leumi claims.
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Todris Aptekar
Back Office Associate
Read bio9+ years in document processing. The backbone of our operations, handling document preparation, verification, and submission to Israeli authorities. She meticulously reviews every form and application to ensure accuracy. Her attention to detail has resulted in a 99% first-time approval rate for client documents.
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Serge Levan
Client Success Manager
Read bio7+ years in client relations. Specializes in complex cases involving IDF status resolution and passport renewals. He guides clients through every step of the process, from initial assessment to successful completion. Known for his patience and thorough explanations, ensuring clients understand exactly what to expect.
Our Values
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1TransparencyClear pricing, honest timelines, and straightforward communication. No surprises.
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2ExpertiseDeep knowledge of Israeli government systems, developed through years of experience.
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3DedicationWe treat every case as if it were our own, working tirelessly until resolution.